Privacy Policy

Who we are

TWCC operates www.twcc.ca (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site.

What personal data we collect and why we collect it

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your name, email address and phone number (“Personal Information”).

Contact forms

We use the information collected through our contact forms to respond to your inquiries, provide the requested information, career opportunities and to improve our services. 

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive. Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. 

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices.  

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We don’t share any data that is entered into or provided through our website outside of our organization.

How long we retain your data

Any data received through our Contact Forms is retained indefinitely, unless otherwise requested. This is so we can recognize and validate any follow-up communication.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Additional information

How we protect your data

We use industry-standard encryption protocols to ensure the secure transmission of any data you provide to us through our website. This helps protect your information from unauthorized access or interception by third parties.

Third-Party Links

Our website may contain links to third-party websites. We have no control over the privacy practices or content of these websites and are not responsible for their practices.

Information Disclosure 

TWCC uses or discloses Personal Information for identified and intended purposes of the information being provided, in accordance with consent or as required or permitted by law.