TWCC Business Services

Providing a comprehensive, integrated or standalone advisory services package to assist organizations in capacity building, managing people-related functions and optimizing their current environment to create efficiencies. We take the time to understand your organization, culture and your needs through a current state assessment. 

TWCC draws on its knowledge and expertise in governance and risk management for large scale project delivery, providing management oversight and support for clients:

  • Project assessment & strategy
  • Project planning and execution
  • Change Management
  • Risk Management
  • Performance optimization
  • Customized Project Management methodologies
  • Agile and scrum implementation

Human Resources

In today’s fast-paced and ever-changing business environment, effective HR management is crucial for organizational success. Our HR experts bring decades of experience in helping organizations navigate the complexities of human resources, ensuring compliance, optimizing processes, and providing best practice resources, tailored to each client. Our comprehensive and integrated HR advisory services package assists organizations in capavity building and managing people-related functions. Here’s how we can make a difference:

Tailored Solutions: We understand that every organization is unique. Our advisory services are customized to align with your specific needs, goals, and industry requirements. Whether you need help with talent acquisition, employee development, or HR compliance, we’ve got you covered.

Strategic Insights: Our team will dive deep into your HR challenges, conducting an in-depth assessment and analysis. to get a comprehensive understanding of your organization. We develop a tailored strategy that elevates your HR function and aligns it with your overall business objectives, creating a customized HR strategy.

Compliance Expertise: Navigating the labyrinth of HR regulations can be daunting. Our experts stay up-to-date with the latest labor laws and compliance standards to ensure that your HR practices are legally sound, reducing the risk of costly litigation.

Cost-Efficiency: Our advisory services are an investment in your organization’s long-term success. By streamlining HR processes and optimizing resource allocation, we help you achieve cost efficiencies that contribute directly to your profitability.

Our HR Team can assist your organization with:

  • Recruitment and Onboarding
  • HR Strategic Planning
  • Compensation and benefit Administration
  • Policy and Procedure Development and compliance expertise
  • Creation of organization charts, job descriptions, and other administrative forms
  • Performance management including competency development
  • Health and Safety Plans and Procedures, including fire and pandemic preparedness

Information Technology

In today’s rapidly evolving technology landscape, having an appropriate focus on IT is essential. Our team of IT experts bring years of experience in helping organizations harness the power of technology to streamline operations, enhance security, and innovate for the future. Here’s how we can make a difference:

1. Tailored Solutions: We understand that your IT needs are unique. Our consulting services are highly customizable, allowing us to align our recommendations perfectly with your specific goals, challenges, and industry requirements. Whether you need assistance with digital transformation, cybersecurity, or IT infrastructure optimization, we’ve got you covered.

2. Strategic Insights: We don’t just provide quick fixes. We dive deep into your IT ecosystem, conducting comprehensive assessments and analysis. With a thorough understanding of your organization, we develop a strategic roadmap that ensures your IT investments align with your overall business objectives.

3. Security Expertise: In an era of increasing cyber threats, protecting your data and systems is paramount. Our experts stay ahead of the latest security trends and threats to design robust security strategies that safeguard your digital assets and customer trust.

4. Innovation Support: Technology is a driver of innovation. We help you leverage emerging technologies such as cloud computing to gain a competitive edge and meet the demands of the current business landscape.

5. Cost Optimization: We’re committed to helping you make the most of your IT budget. Our consulting services focus on optimizing your IT spending, reducing waste, and improving ROI.

Our Approach

  • Technology Management, Budgeting & Planning
  • Monthly operational support activities
  • Website assessment, development & management
  • Technical Support
  • IT Environment review & optimization

Current State Assessment

• System/data security
• Technology management
• Mobile device management
• Network design
• Server infrastructure
• Administrative policies
• Network software

Needs Analysis

Policy Review / Development

Design + Build


• Direct support
• Vendor management

Hardware and Software Selection

CLoud managment


TWCC was structured under the guidelines of the Aboriginal Capital Corporation Program of the Canadian Aboriginal Economic Development Strategy. Since inception, TWCC has increased its initial capital pool by over 200%.

Approximately 800 Indigenous businesses in Manitoba have been created from TWCC loans, which in turn has generated over 2,300 jobs. Today, TWCC is one of the largest of the 60+ Indigenous Capital Corporation across Canada.

ISO Certification

ISO 9001:2015 certification is part of a family of standards for quality management systems that are maintained by the International Organization for Standardization and are administered by certification bodies around the world. ISO 9001:2015 requirements involve everything from a set of procedures covering all aspects of a business to reviewing quality systems for effectiveness and efficiency. An effective management system helps to deliver product and service quality and consistency for increased customer satisfaction.

TWCC maintains ISO Certification, having completed an external audit of the quality management systems, obtaining consistent and yearly renewal of ISO 9001:2015 Certification since 2010. The ISO 9001:2015 certification illustrates an unwavering commitment to attain high management standards and sustained service quality. TWCC strives to ensure that we maintain the highest of standards for our customers.

Quality Policy:

Proudly First Nation owned and operated, TWCC is committed to continuously improving the quality and impact of its services. In support of this commitment, TWCC has implemented a quality management system that meets the requirements of ISO 9001:2015.

TWCC’s Quality Policy is defined and driven by the following management principles that guide our decisions and behaviors:

Customer & Suppliers Satisfaction:

  • Build transparent, service-driven relationships with our clients, ensuring long-term success; through the understanding of their needs and the needs of their customers;

  • Application of preventative practices at all levels to promote reliable risk management;

  • Continuous improvement and review of business processes and practices to ensure effectiveness and relevance;

Employee Satisfaction:

  • TWCC promotes the personal and professional development of its employees.

  • TWCC provides opportunities for training, development and mentorship to strengthen the overall Quality commitment of TWCC, while encouraging both empowerment and growth opportunities within the organization.

The policy and procedures necessary to achieve the required standards are described in our quality system.  This policy is reviewed periodically for continued suitability and effectiveness.

TWCC Lending Division