TWCC Business Services

Providing a comprehensive, integrated or standalone advisory services package to assist organizations in capacity building, managing people-related functions and optimizing their current environment to create efficiencies. We take the time to understand your organization, culture and your needs through a current state assessment. 

TWCC draws on its knowledge and expertise in governance and risk management for large scale project delivery, providing management oversight and support for clients:

  • Project assessment & strategy
  • Project planning and execution
  • Change Management
  • Risk Management
  • Performance optimization
  • Customized Project Management methodologies
  • Agile and scrum implementation

TWCC LENDING 

TWCC was structured under the guidelines of the Aboriginal Capital Corporation Program of the Canadian Aboriginal Economic Development Strategy. Since inception, TWCC has increased its initial capital pool by over 200%.

Approximately 800 Indigenous businesses in Manitoba have been created from TWCC loans, which in turn has generated over 2,300 jobs. Today, TWCC is one of the largest of the 60+ Indigenous Capital Corporation across Canada.

ISO Certification

ISO 9001:2015 certification is part of a family of standards for quality management systems that are maintained by the International Organization for Standardization and are administered by certification bodies around the world. ISO 9001:2015 requirements involve everything from a set of procedures covering all aspects of a business to reviewing quality systems for effectiveness and efficiency. An effective management system helps to deliver product and service quality and consistency for increased customer satisfaction.

TWCC maintains ISO Certification, having completed an external audit of the quality management systems, obtaining consistent and yearly renewal of ISO 9001:2015 Certification since 2010. The ISO 9001:2015 certification illustrates an unwavering commitment to attain high management standards and sustained service quality. TWCC strives to ensure that we maintain the highest of standards for our customers.

Quality Policy:

Proudly First Nation owned and operated, TWCC is committed to continuously improving the quality and impact of its services. In support of this commitment, TWCC has implemented a quality management system that meets the requirements of ISO 9001:2015.

TWCC’s Quality Policy is defined and driven by the following management principles that guide our decisions and behaviors:

Customer & Suppliers Satisfaction:

  • Build transparent, service-driven relationships with our clients, ensuring long-term success; through the understanding of their needs and the needs of their customers;

  • Application of preventative practices at all levels to promote reliable risk management;

  • Continuous improvement and review of business processes and practices to ensure effectiveness and relevance;

Employee Satisfaction:

  • TWCC promotes the personal and professional development of its employees.

  • TWCC provides opportunities for training, development and mentorship to strengthen the overall Quality commitment of TWCC, while encouraging both empowerment and growth opportunities within the organization.

The policy and procedures necessary to achieve the required standards are described in our quality system.  This policy is reviewed periodically for continued suitability and effectiveness.

TWCC Lending Division